Our experience started off with fantastic customer service from the Sinbad Balloon company. My partner and I were unfortunate enough to experience a medical emergency upon arrival in Dubai. Although the cancellation time had elapsed and it was late notice, they were extremely understanding of our situation and let us delay the Balloon Flight experience 24 hours to accommodate our needs - I’m extremely grateful for this flexibility!
On to the experience…. I was cautious to pay such a large amount of money on such an expensive experience. In hindsight, I feel like the experience was great value for money. Not only is it a once in a lifetime experience watching sunrise over the desert in a balloon, but there’s a large amount of manpower and resources that go in to the operation - from the crew of 6-8 ground crew for each balloon (there were 3 balloons), to the pilots, chefs, camel and falconry experts and drivers…. It’s no small operation!
The Pilots seemed super experienced. My Captain - Captain Careem was knowledgeable and a true gentleman with vast experience and airmanship, having flown in Dubai since 2006! The safety briefing was thorough, with all passengers reaffirmed of the actions and responsibility on landing.
The food at breakfast was pleasant with options to cater for most dietary preferences. We had the option of a short Camel ride and falconry experience at our leisure.
All pickups were completed in good time and the driver was pleasant.
Thank you Sinbad Balloons for a fantastic experience!