This was a real treat, very well organised on the day and an experience not to be missed.
I booked this as a surprise having found it through trip advisor. It would have been helpful to have a method of comms other than just phone calls but when I arrived at the hotel they were able to provide a local number and we then established WhatsApp comms which was better. Although there was then the suggestion of booking directly, I wanted the reassurance and protection of booking through TA. I've no reason to think I would need it, other than not knowing the company would mean a leap of faith in trust. Although it meant we would then not be able to partake of the collection/drop back option, it was still my preference.
On the day, it was very professional, well organised and well staffed. The helis accommodate 5 people passengers - one up front with the pilot and 4 in the 2nd row. I was fortunate to sit up front - I do wonder what the view would be like if you had one of the middle seats. I chose the 22 minute route which I was pleased about, long enough to give a good experience across all the major attractions and more. The route is well crafted so both sides of the helicopter can see all things and plenty of opportunities for capturing the memories.
There is the obligatory official photo opportunity at the end, but there was no overly strong pressure to buy.
I felt that, although more expensive, this was a much better, cooler option and better spent time, than the queues to go up the Burj Khalifa - seeing it from the skies is different, amazing and a real treat